FRANÇAIS

CART services: Speed, accuracy, inclusion

Video-Clip-icon_cartCommunication Access Realtime Translation (CART), or captioning as it’s also known, is a process whereby a CART provider or stenographer, using a steno machine, notebook computer and realtime software, provides instant word-for-word speech-to-text translation for display. In order to furnish a highly readable English translation, our CART providers (stenographers) possess shorthand speeds of well over 225 words per minute, with a general accuracy level of 99% or greater and are fully educated on the Deaf, deafened and hard of hearing culture.

“Smart” CART

For those with a hearing loss, the difference between a good captioner and a poor one can translate into either a full understanding of events or an exceedingly confusing experience. Our CARTers (stenographers) are dedicated to total communication access for this significant segment of our population. We offer high-quality captioning services using reader-friendly fonts and formats. We include extra explanatory notes to communicate subtleties, nuances and other conversational details that support full comprehension.

CART on-the-spot

Advanced technology and equipment enable us to provide CART services in almost any setting. Following an event, captioned proceedings may be made available in electronic format. Our CART professionals are trained to convey the total experience, including such things as gestures, laughter and surrounding sounds in the captioning. This is crucial for the hearing loss community, particularly in crowded or fast-paced speaking environments such as annual general meetings, hearings or informal settings with multiple participants.

CART via remote

Remote CART is a service in which we deliver communication access anywhere the recipient has Internet and telephone connections. The audio feed* lets the captioner hear the meeting taking place. The spoken word is then transcribed into English and sent to the consumer(s) for viewing, within seconds of the words being spoken. For larger groups, the receiving computer can be connected to an LCD projector.  We can obtain an audio feed in two methods – one via Skype and the other via speaker phone.

*Note: For optimum results in remote captioning, the audio feed to captioner must be of excellent quality.

CART delivery via:
  • Laptop/desktop monitors
  • LCD projector with large overhead screen
  • Modem/Internet
  • Digital display
  • Webcasting

CART services are used in places such as:

  • Conventions
  • Shareholders’ meetings
  • Government departmental meetings
  • Small/large workplace settings
  • Courtrooms
  • Classrooms
  • Boardrooms
  • Annual meetings

CART pioneers

Since 1996, Kim Neeson, our company founder, has acted as Canada's primary standard-bearer in the CART profession. Together with several talented professionals, Neeson & Associates has become the largest CART firm in Canada, providing services from coast-to-coast.

Click here to hear from some of our CART clients

Click here to request a CART quotation or call us at 416.413.7755 or toll free at 1.888.525.6666.

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“Good morning Steve and Graham,

I wanted to thank you so much for obtaining a superior CART service.  I am very impressed with how she did her job as it was a long meeting last night.

When I arrived home, I felt so relaxed, very informed, amazingly included and most of all, very excited! I shared my excitement with my co-workers on how I felt about using the CART on-site this time.

I noticed the audience benefited from CART as well. I was impressed with the way the PowerPoint was set up on an overhead monitor so everyone could see the slides, Ubi Duo Face- to-Face demonstrations, and the CART. The Council members each having their own computer set up in front of them is pretty cool!

Thank you so much!

Linda”